Shipping policy
UK Shipping
Royal Mail Tracked 48 £2.50 for large letter size or £3.50 for parcel size or upgrade to Royal Mail Tracked 24 for an extra fee, £4.00 for large letter sizes and £6.00 for parcels.
Orders are dispatched within 2 working days. UK delivery only.
Age-Restricted (Bladed) Items Delivery Policy
In accordance with UK law, all bladed items must be delivered to and signed for by a person aged 18 or over. Age verification and a signature are required on delivery.
To help keep delivery costs affordable for customers, The Sourdough Labs subsidises a portion of the delivery cost for age-restricted items.
Current delivery charges are:
- Tracked 48 Age Verified: Customer charge £3.50 (actual postage cost £6.85)
- Tracked 24 Age Verified: Customer charge £6.00 (actual postage cost £7.95)
These costs do not include packaging materials and handling.
Customers are responsible for ensuring that a person aged 18 or over is available to accept delivery at the delivery address provided.
Where a parcel is returned to us due to unsuccessful delivery attempts, refusal of delivery, failure to collect from a delivery office, or the absence of an eligible recipient, any re-delivery will be charged at the full applicable delivery cost at the time of re-shipment.
The subsidised delivery charge paid with the original order applies only to the initial shipment.
